What to do if you have unresolved problems with the IRS

If you’re experiencing issues with your federal income taxes that you’ve not been able to resolve with the IRS, there is a possible solution. Before you contact any of the companies advertising on TV promising to resolve all of your tax problems (for a fee), try contacting the Taxpayer Advocate Service first. The Taxpayer Advocate Service (TAS) is an independent organization within the IRS that helps taxpayers who are experiencing unresolved federal tax problems. And the good news is, that it’s free! When I’ve worked with them on behalf of my clients, or when my clients worked with them on their own, issues have always been resolved. The IRS lists some additional info about the TAS:

1. The Taxpayer Advocate Service is your voice at the IRS.

2. You may be eligible for our help if you’ve tried to resolve your tax problem through normal IRS channels and have gotten nowhere, or you believe an IRS procedure just isn’t working as it should.

3. We help taxpayers whose problems are causing financial difficulty. This includes businesses, organizations and individuals.

4. We’ll do everything we can to resolve your problem. And our service is always free.

5. If you qualify for our help, you’ll be assigned to one advocate who will be with you at every turn.

6. We have at least one local taxpayer advocate office in every state, the District of Columbia and Puerto Rico. To find your advocate:
•Visit http://www.irs.gov/advocate
•Call us toll-free at 1-877-777-4778
•Check your local directory
•Look at Pub. 1546, Taxpayer Advocate Service – Your Voice at the IRS, which lists our offices nationwide

7. Our tax toolkit at http://www.TaxpayerAdvocate.irs.gov has basic tax information, details about tax credits, and more.

8. TAS also handles broader problems that affect many taxpayers. If you know of one of these systemic issues, please report it to us at http://www.irs.gov/sams.

9. You can get updates at:

10. TAS is here to help you because when you’re dealing with a tax problem, the worst thing you can do is to do nothing at all!


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